Job Title: Program Manager
FLSA Status: Salary, Exempt
Salary: $50,000 annually
Hours: Typically Monday - Friday 9-5 (Flexible hours with some work from home.)
Reports to: The Executive Director
Supervisory Responsibilities: None
T.E.A. (Teach. Empower. Achieve.) is a 501c3 workforce development organization that serves as a partner for people, primarily women, facing barriers to employment and aims to be a driver of equitable change. T.E.A. works closely with existing businesses to identify employment needs and job development solutions that support and provide resources for participants' pathways towards self-sufficiency.
Overall Job Responsibilities.
The Program Manager will oversee all program initiatives, from development to execution and data tracking, while simultaneously evaluating the effectiveness of said programs. This position works directly with the Executive Director, staff, volunteers, and independent contractors.
Essential Functions: Include but are not limited to:
Program Development & Execution
- Initiate and set goals for programs according to the strategic objectives of the organization
- Plan the programs from start to completion involving deadlines, milestones, and processes and submit them to the Executive Director for relevant feedback
- Develop budget proposals for programs and submit them to the Executive Director for final approval
- Devise and implement evaluation strategies to monitor program effectiveness and determine the need for improvements
- Discover ways to enhance the efficiency and effectiveness of programs and program participation
- Apply change, risk, and resource management principles when needed
- Ensure program operations and activities adhere to legal guidelines, best practices, and internal policies
- Execute the programs as outlined in program proposals as submitted to the ED, including but not limited to: maintaining overall program objectives, meeting set goals and outcomes, adhering to deadlines and milestones, and operating within budget constraints
- Design program expansion and complete the strategic business planning process for T.E.A. to expand the participant base
Data Tracking and Reporting
- Ensure effective systems to track scaling progress, and regularly evaluate program components, so as to measure successes that can be effectively communicated to the Executive Director and the Board of Directors
- Maintain and input relevant program data into the agency-client tracking system
- Produce and present program data reports as requested and or required
- Keep up-to-date, clear, and organized records on all program spends, to be saved in the shared T.E.A. Financials folder
Communication & Engagement:
- Represent the organization in accordance with T.E.A.’s objectives, including but not limited to comporting oneself in a prudent manner; using language in line with the organization’s ‘voice’; arriving on time to all meetings, events, and calls; maintaining a professional appearance
- Build and maintain partnerships, establishing relationships with community partners, leaders and organizations to expand T.E.A.’s impact and support its overall mission
- Be an external presence that publishes and communicates program results with an emphasis on the successes of the program, including a once-monthly social media campaign via T.E.A.’s social media channels
- Prompt and effective communication via face-to-face, email, Zoom, etc. with the T.E.A. leadership team and others.
The Program Manager will be thoroughly committed to T.E.A.'s mission. All candidates should have proven leadership, program development, coaching, and human service experience. A bachelor's degree in social work is preferred but not required. A BSW can be substituted for 2 years of experience in a human services organization with 1 year of supervisory experience.
Specific requirements include:
- Proven experience as a Program Manager in a non-profit setting or other managerial position
- Ability to work effectively and compassionately, in collaboration with diverse groups of people
- Unwavering commitment to quality programs and data-driven program evaluation
- Thorough understanding of project/program management techniques and methods
- Excellent knowledge of performance evaluation techniques and key metrics
- Outstanding knowledge of data analysis, reporting, and budgeting
- Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
- Passion, idealism, integrity, positive attitude, mission-driven and self-directed
- Ability to work under pressure
- Ability to work with limited oversight
- Flexible/adapts well to change
- Operates in an open-concept workspace, alongside light manufacturing Remote work from home also should be expected.
- Moderate noise (i.e. regular team interactions, music, frequent phone usage, and manufacturing, light traffic)
- Climate-controlled environment
- Ability to read, write and communicate effectively in English, both written and verbal
T.E.A. 501(c)(3), provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, T.E.A. 501(c)(3), complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. T.E.A. 501(c)(3) expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of T.E.A. employees to perform their job duties may result in discipline up to and including discharge.
Qualified applicants should submit a resume and cover letter to firstname.lastname@example.org